Gills rejected cash-pay discount of $667
Patient Kristin Gills received standard treatment for a urinary tract infection but faced an unexpected bill of $1,756, which was negotiated down to $667 but remains unpaid.
- Field
- business and funding
- What they did
- Researchers investigated how a simple urinary tract infection could lead to a $1,756 bill due to payment and communication issues.
- Why it matters
- This helps understand why patients face unexpected financial losses in the healthcare system and how to improve communication between doctors and patients.
#healthcare#medical billing#urgent care#patient rights



