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Gills rejected cash-pay discount of $667

Patient Kristin Gills received standard treatment for a urinary tract infection but faced an unexpected bill of $1,756, which was negotiated down to $667 but remains unpaid.

Field
business and funding
What they did
Researchers investigated how a simple urinary tract infection could lead to a $1,756 bill due to payment and communication issues.
Why it matters
This helps understand why patients face unexpected financial losses in the healthcare system and how to improve communication between doctors and patients.
#healthcare#medical billing#urgent care#patient rights

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